TWMA has an established and implemented Integrated Management System (IMS) which is maintained to support the strategic direction of the business and meet all legal and other applicable obligations. TWMA is committed to continual improvement in safety, occupational health, environmental and quality matters through the implementation of a robust integrated management system. The TWMA IMS is certified to ISO 9001:2015, ISO
14001:2015 and ISO 45001:2018 and aligned to the requirements of API Spec Q2, 2nd Edition, 2021. We foster a safe and inclusive environment to support health, cultural and social well-being. It reinforces our commitment to social sustainability and green growth. This policy is supported by the HSEQ IMS comprising of processes which include:

• Occupational Health and Safety controls for hazard identification and following the hierarchy of controls
• Customer satisfaction, to anticipate and meet the needs and expectations of interested parties; to promote relationship management to improve the quality of the product, services, and customer experience
• Management of compliance requirements and continual review of environmental aspects and their related impacts to meet all regulatory requirements and strive to go beyond compliance
• Assessment of risks and opportunities in all aspects of the business’s activities to identify areas for growth

Our HSEQ objectives take action to achieve our intended outcomes and continually improve our performance. TWMA shall:

Communicate:

• The objectives throughout the organisation.
• With workers, ensuring consultation and participation, and where applicable, worker representatives.
• Openly with our stakeholders and interested parties to ensure an understanding of our HSEQ policies, standards, and performance.

Ensure:

• We provide and maintain safe and healthy working conditions for the prevention of work-related injury and ill health for our staff, contractors, visitors, and others who can be affected by the activities of our organization.
• We eliminate hazards and reduce occupational health and safety risk as well as considering opportunities to improve the health and safety of our workers.
• We protect the environment, including prevention of pollution from our own activities, products, and services, and considering the actual and potential effects on our business activities from external environmental conditions and events, as well as being efficient in the energy that we consume.
• That HSEQ evaluation is made in relevant top management decisions.
• The provision of resources, including people; infrastructure; environment for operation of processes; monitoring and measurement resources; and organizational knowledge needed to maintain, continually improve, and meet the intended results of the business and Integrated Management System.
• A high level of customer satisfaction at all times. Continual improvement of the Integrated Management System to enhance Occupational Health and Safety, Environmental and Quality performance, including a periodical review of this Policy to ensure it remains relevant and appropriate to the business, as well as its effectiveness. The policy is available to all TWMA staff and
  interested parties.
• That the necessary competence is determined, and that the competence of workers and other person(s) doing work under our control who can affect the performance of the Integrated Management System (including the ability to identify hazards) through appropriate education, training, or experience.

• TWMA have established and developed a Health, Safety, Environment and Quality Integrated Management System (HSEQ IMS) which has been implemented and is maintained within the business.
• The HSEQ IMS is certified to ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 for the provision of waste management solutions, the operation of waste transfer stations, and the operation of waste treatment facilities.
• The certification scope covers all activities at our UK, Norway, Egypt, and Abu Dhabi locations.